Virtual Administration Services for Medical Practices

We provide virtual administration services for medical practices, including medical documentation, billing support, inbox and calendar management, follow-up coordination, and daily workflow support—all delivered by trained remote staff.

No. We complement your existing team by taking on repetitive and time-consuming tasks. Our goal is to help you run more efficiently, not disrupt your current structure.

We start with a short onboarding process to understand your practice’s workflow, tools, and priorities. You assign tasks via email or shared systems, and we handle them within agreed timeframes, reporting back daily or weekly.

We integrate with commonly used Australian practice software like Best Practice, Genie, Zedmed, and more. Our team is adaptable and trained to work within your existing setup.

Yes. Data security is a top priority. All services are managed in line with the Australian Privacy Act and APPs. We operate using secure systems, VPN access, and signed confidentiality agreements.

Our team can operate across standard AEST clinic hours, with flexible scheduling available. We tailor coverage to your practice needs—whether that’s daily support or part-time assistance.

Our services are tailored to your workflow and volume. On average, clients save up to 50% compared to hiring local administrative staff. We offer flexible pricing options based on hours or task volume.

We can usually onboard a new practice within 5–7 business days. For urgent support or pilot programs, we can start sooner depending on availability.

Absolutely. We understand that demand fluctuates. You can adjust your service volume as needed—with shorter-term lock-ins.

Yes. We offer a no-obligation trial so you can experience the quality of our work before committing to a long-term plan.