Virtual Administration Services for Medical Practices
Cost-effective, accurate, and fully-managed medical administration support designed for GPs and specialists—providing billing and documentation services that help you stay focused on patients, not paperwork, while benefiting from virtual healthcare services.
OUR CORE SERVICE AREAS
Medical Documentation & Billing
Appointment & Diary Coordination
Appointment & Diary Coordination
Our billing and documentation services include medical transcription for consult letters, reports, and summaries. We also offer referral and correspondence preparation as part of our medical administration support. Additionally, we handle Medicare and private billing submission, along with claims tracking and error resolution. For enhanced security, we provide secure document management and uploads through our virtual healthcare services.
Appointment & Diary Coordination
Appointment & Diary Coordination
Appointment & Diary Coordination
Our medical administration support includes appointment scheduling and rescheduling, as well as calendar and diary management for doctors and allied staff. We provide appointment confirmations and reminders via SMS or email, and handle follow-ups on no-shows or cancellations. Additionally, we coordinate recurring patient visits and specialist referrals while ensuring efficient billing and documentation services through our virtual healthcare services.
Communication Support
Appointment & Diary Coordination
Communication Support
Monitoring and triaging practice inboxes are essential aspects of our billing and documentation services. We ensure timely responses to patient and provider queries under defined protocols, while also managing diagnostic and referrer coordination. Our medical administration support includes the logging and routing of internal tasks, guaranteeing zero-gap follow-ups on pending items as part of our comprehensive virtual healthcare services.